Anonymous
map-marker Detroit, Michigan

Have not received order

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Have paid for my merchandise ordered on 6/4/20.Cannot get a response thru phone or email as to the status of my order
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User's recommendation: Don't expect response or information from company in a timely manner

Anonymous
map-marker Philadelphia, Pennsylvania

Missing order

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Horrible never got my package took my money ignored all phone calls and text
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Jo B Epd

Want to know where my package is. Order # 196085

Order # 196085. I ordered on 6-13-2020 and still do not have my ordered. My receipt shows USPS two day delivery.
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Preferred solution: Deliver product or service ordered

louis a Reo

Package never received

Never received items I'm trying to call but keeps hangi g up on me
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Loss:
$10
Pros:
  • Never received item

Preferred solution: Full refund

Anonymous

Have not received order

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Haven't received my order from 05 28 2020
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Loss:
$25
Pros:
  • To hard to cumminicate with customer service no returned call
Cons:
  • Poor customer service
  • Not delivered as stated
  • Have not received it

Preferred solution: Deliver product or service ordered

User's recommendation: Shop somewhere else

Anonymous
map-marker Chisago City, Minnesota

Denied refund or credit

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On 3/30/20 ordered product. Waited until May for delivery. Emailed for status on order. Was told it was out of stock. Waited again and was told it was discontinued and they had canceled it. ask for refund or credit and was denied. They have kept my money which I can not afford, the person I dealt with was rude - called me a liar and could have cared less about me or the company's reputation. I have never been treated so badly from a company. I checked reviews and found company was given an "F" rating. No surprise!
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User's recommendation: avoid them like the plauge

Blanca L Dbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective as seen on TV pocket water hose

As purchased a 50 feet as seen on TV pocket hose for $19.99. Today the hose burst and started leaking water everywhere. We would like to get our money back or a free replacement. Thank you Blanca Lain home100@***.net
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Loss:
$20
Pros:
  • Sounds amazing
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: DO NOT buy

Lula M Bmo

I will never order from this site again. I have been trying for several days to get my order changed/canceled and the message I get is "your order cannot be edited". 1st of all my address is incorrect

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Updated by user May 21, 2020

I no longer want this product, just want it canceled!

Original review May 21, 2020
My address is incorrect & I should be able to cancel if I choose. I will get hold of paypal & cancel your payment as soon as you charge it!!! Order #2153D202020****33
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Cons:
  • Phone number does not work no answer
  • Bad customer service

Preferred solution: Cancel order!

User's recommendation: Don't order from TV!

traig m

My hero hose has a leak and not working

first they didnt send me my 50 ft hose they sent 2 (25)ft hoses which are leaking and dont work and i shouldve had a 25ft plus the 50 ft
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Loss:
$40
Pros:
  • To hard to cumminicate with customer service no returned call
Cons:
  • Speaking to a customer service rep

Preferred solution: Full refund

User's recommendation: be careful

Anonymous
map-marker Carrollton, Texas

Have not received order

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Haven't received my order and no cumunication with customer service. I want my leg wedge or a refund stay away from ordering
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User's recommendation: Shop somewhere else

Alicia A Vpf

Ordering

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DThe product I got did not work! I can not get through to any customer service agent! Very displeased!
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Cons:
  • Phone number does not work no answer

Preferred solution: Full refund

User's recommendation: Do not order from this site. Product did not work and can’t not get a hold of anyone for refund

Julie H Ycp
map-marker Utica, Michigan

Want to know where my package is

I haven't received my package yet. I also am given the wrong number to contact as seen on TV. My frustrations are growing higher. It's hard to believe I'm unable to speak to anyone &;; looking more like a scam.
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Preferred solution: Deliver product or service ordered

Cheryl B Tqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received order

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I have written you and tried calling you only to get i guess whats a phony number about my order that i did not receive my order. Numerous attempts to check tracking have failed because your stupid web site keeps say i have no order, wth?
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Loss:
$15

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from this company it's a rip off

Anonymous
map-marker Detroit, Michigan

Have not received order

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Placed an order on 6/4/30 priority 2 day mail, have not received it yet as of 6/10/20
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Lisa H Ucu

My order

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Email me lhopper29@***.com. its about my order its been over a month and still hasn't received. Very upsetting
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Loss:
$35
Cons:
  • Never received product

Preferred solution: Deliver product or service ordered

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